Account Login

About

Services

Price

FAQ

Contact

Order

Free Trial

Services | Delivery Options

 
The options below explain what SublimeMail offers in regards to the handling of spam. The majority of our existing customers choose to discard/delete spam before it reaches their network.
 
Delete spam at SublimeMail Server:
This option reduces the load on your mailservers and is the best option to reduce the amount of time you spend on managing your spam email problem
 
Tag spam in Headers*, and Deliver:
Any message tagged by SublimeMail as "spam" receives a tag in the header* that defines what kind of unwanted email it is. The tagged mail is then delivered to your inbox. If this option is choosen, you may want to consider setting up "rules" on your mail server to quarantine these "tagged emails" for futher review. Doing so will allow someone to keep tabs on what messages are being filtered, as well as keeping a lookout for false positives.

Tags will appear with the following information in the email header*. X-Sublime-Status:

bulk   This filter tags messages that match, to a calculated degree, actual spam messages in our proprietary database with over 4 million unique signatures.
  
domain   This filter tags email messages that come from domains which have been cited for sending spam. This blacklist of domains is created and managed by SublimeMail.
  
junk   This filter is designed to capture spam that uses "hash-busters" intended to circumvent email filters.
  
proxy   Messages coming from open proxy servers receive this tag. A blacklist of open proxy servers is created and managed by SublimeMail.
  
virus   Messages which contain a known virus receive this tag. The filter compares the email against a number of viruses. Please note: we do not recommend that this virus filter replace your current virus scanning software or system.

*Message Headers are also known as "Raw Headers" or "Long Headers," and include more than Subject, To, From, etc...